On July 7th, the NCAtrak team became aware of an intermittent timeout issue preventing long reports, such as the VOCA report, from completing successfully. This timeout issue is caused by a high volume of report requests occurring at once.
If you encounter an issue with your reports timing out and you are redirected to this page, please attempt running your report either early in the morning or late at night. You can contact the NCAtrak Support team with any other questions you may have.